Terms of Service
These terms cover use of this website and the general basis on which we quote and deliver work. Individual engagements are governed by a signed statement of work, which takes precedence.
1. These terms
This website is operated by INFRABROWN CLOUD SOLUTIONS LLC, a limited liability company registered in the State of Wyoming, United States ("InfraBrown", "we", "us"). By using infrabrown.com you agree to these terms. If you do not agree, please do not use the site.
2. Information on this site is not an offer
Package descriptions, prices and timelines published here are indicative and provided for information. They do not constitute a binding offer. A binding commitment arises only when we issue a written proposal or statement of work and you accept it. Published prices are held for 30 days from the date of a written proposal and assume the scope stated in that proposal.
3. Scope, quotes and changes
We quote a fixed fee against a written scope. Work outside that scope is not included; where you request it, we will quote it separately as a written change before starting. If we misjudge the effort required to deliver the agreed scope, the fee does not change — that risk sits with us.
4. Fees, third-party costs and payment
- Unless the statement of work says otherwise, 50% of the fee is invoiced to schedule the work and 50% on acceptance. Engagements over $20,000 may be split into three milestone payments.
- Our fees cover professional services only. Hardware, GPU rental, cloud and colocation consumption, domain fees and third-party software licences are not included and are contracted directly by you with the relevant vendor.
- Where you ask us to handle procurement, items are invoiced at documented cost plus 10%, disclosed in advance.
- Invoices are due net 15 unless agreed otherwise. Overdue amounts accrue interest at 1.5% per month or the maximum permitted by Wyoming law, whichever is lower.
- All amounts are in United States dollars and exclusive of any applicable sales, use or withholding taxes.
5. Your responsibilities
To deliver on schedule we need you to:
- Provide timely access to the systems, accounts, premises and people the work depends on.
- Nominate one person empowered to make decisions and sign off milestones.
- Hold valid licences for any software you ask us to deploy.
- Maintain your own independent backup of any data you cannot afford to lose, including before a migration window.
Delays caused by unavailable access, decisions or third parties may move the schedule and, if they materially extend the engagement, may be chargeable at our published advisory rate.
6. Acceptance
On completion we present the deliverables against the acceptance criteria in the statement of work. You have ten business days to test and raise defects in writing. We correct defects against the agreed criteria at no charge. If no defects are raised within that period, the deliverables are deemed accepted.
7. Intellectual property
On payment in full, you own the infrastructure code, configuration, documentation and runbooks produced specifically for your engagement. We retain ownership of our pre-existing materials, generic modules, templates and know-how, and grant you a perpetual, non-exclusive, royalty-free licence to use them as embedded in your deliverables. Third-party open-source components remain governed by their own licences, which we will identify on request.
8. Confidentiality
Each party will keep the other's confidential information confidential, use it only for the engagement, and protect it with at least reasonable care. This obligation survives the engagement by five years. We do not use client data, prompts or documents to train models, and we do not name clients publicly without written permission.
9. Warranties and disclaimer
We warrant that the services will be performed in a professional and workmanlike manner by suitably skilled personnel, consistent with prevailing industry standards. Except as expressly stated, the website and the services are provided "as is" and we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose. We do not warrant uninterrupted or error-free operation of any system, nor the output, accuracy or suitability of any AI model deployed at your request — model outputs must be reviewed by a competent human before being relied upon.
10. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data, however caused. Our total aggregate liability arising out of or relating to an engagement is limited to the fees actually paid to us for that engagement in the twelve months preceding the claim. Nothing in these terms excludes liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded.
11. Termination
Either party may terminate an engagement on 15 days written notice. On termination you pay for work performed and any non-cancellable third-party commitments made on your behalf, and we hand over everything produced to that point. Monthly care plans run month to month and may be cancelled by either party on 30 days written notice.
12. Non-solicitation
During an engagement and for twelve months afterwards, neither party will solicit for employment any individual directly involved in the engagement, except through a general public advertisement not targeted at that person.
13. Acceptable use of this website
Do not attempt to gain unauthorised access to this site or its infrastructure, probe it for vulnerabilities without written permission, submit false or automated enquiries, or use the contact form to transmit unsolicited commercial messages. If you believe you have found a security issue, we would genuinely like to hear about it — email support@infrabrown.com and we will respond promptly.
14. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disaster, war, labour dispute, government action, internet or utility failure, or the failure of a third-party provider — provided the affected party gives prompt notice and works to mitigate.
15. Governing law
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Sheridan County, Wyoming have exclusive jurisdiction, and both parties consent to that venue. The parties will attempt in good faith to resolve any dispute by discussion before commencing proceedings.
16. General
If any provision is held unenforceable, the remainder stays in force. Failure to enforce a provision is not a waiver of it. These terms, together with any signed statement of work and our Privacy Policy, are the entire agreement between us and supersede prior discussions. Where a signed statement of work conflicts with these terms, the statement of work prevails. We may update these terms; the version in force is the one published here when your proposal was issued.
17. Contact
INFRABROWN CLOUD SOLUTIONS LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801, United States
support@infrabrown.com · (307) 500-7447